Marine Parts Warehouse Inc.
Privacy Policy
Last Updated: January 29, 2026
Marine Parts Warehouse Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit:
(collectively, the “Site”).
1. Information We Collect
Information You Provide
When you use our Site, create an account, or make a purchase, we may collect:
Name
Billing and shipping address
Email address
Phone number
Account login credentials (username and encrypted password)
Order history and purchase details
Customer service communications
Payment information is processed securely by third-party processors (Braintree and Square). We do not store full credit card numbers on our servers.
Information Collected Automatically
When you visit the Site, we automatically collect certain information, including:
IP address
Browser type and version
Device type and operating system
Pages viewed and time spent
Referring and exit pages
Shopping cart activity and purchase behavior
Approximate geographic location derived from IP
This information is collected through cookies, pixels, and similar tracking technologies.
2. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Operate essential website functions (cart, checkout, login, security)
Improve website functionality and performance
Measure marketing effectiveness
Provide relevant advertising
Meta (Facebook) Pixel
We use the Meta Pixel to measure advertising performance and improve marketing campaigns. The Meta Pixel may collect information about your activity on our Site, including pages viewed and actions taken (such as purchases), and may share that information with Meta.
Meta may combine this information with other information it collects through its services in accordance with its own privacy policy.
Cookie Notice
We display a cookie notification banner informing users that our Site uses cookies and tracking technologies. By clicking “Got It” or continuing to use the Site, you acknowledge and accept our use of cookies as described in this Privacy Policy.
You may control cookies through your browser settings. Disabling cookies may affect certain functionality of the Site.
3. How We Use Information
We use collected information to:
Create and manage customer accounts
Process and fulfill orders
Process payments via Braintree and Square
Ship products and provide tracking
Provide customer service
Send order confirmations and updates
Improve website performance and user experience
Prevent fraud and unauthorized activity
Conduct advertising and marketing activities
4. Sharing of Information
We do not sell personal information for monetary compensation.
We may share information with trusted service providers necessary to operate our business, including:
BigCommerce (e-commerce platform provider)
Braintree, ConnectPOS, and Square (payment processors)
Shipping carriers
Advertising partners such as Meta
Fraud prevention and security providers
These providers are authorized to use information only as necessary to provide services on our behalf.
5. Data Retention
We retain personal information for standard business purposes, including:
Maintaining customer accounts
Preserving order history
Complying with tax and accounting requirements
Resolving disputes and preventing fraud
Order and transaction records may be retained for up to seven (7) years or as required by law.
6. Security
We implement reasonable administrative and technical safeguards to protect personal information. However, no method of internet transmission or storage is completely secure.
7. Your Privacy Rights
Depending on your state of residence, you may have certain rights regarding your personal information, including the right to request access, correction, or deletion.
To submit a request, contact:
customerservice@marinepartswarehouse.com
We may require identity verification before processing certain requests.
8. Children's Privacy
Our Site is not directed toward children under 13. We do not knowingly collect personal information from children under 13.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
11. Contact Information
Marine Parts Warehouse Inc.
120 Cartertown Rd.
Email: customerservice@marinepartswarehouse.com